---
title: Automation discovery | Inpute
description: Inpute delivers customer communications management that allows the creation, delivery and retrieval of customer correspondence across multiple channels.
image: https://www.inpute.com/hubfs/0.%20New%20Website%20-%20Inpute%20Theme%202022/Hero%20Images/4-Customer-communications-management.jpg
---

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Solutions

# Automation discovery

###### Many organisations that we speak to have experimented with enterprise automation and recognise its ability to drive efficiencies and reduce costs. However, only a handful maximise its full potential. Are you ready to unlock the complete power of automation? Reach out to us today to build a strong foundation for your automation journey.

[Overview](https://www.inpute.com/solutions/automation-discovery#overview) [Solutions](https://www.inpute.com/solutions/automation-discovery#solutions) [Benefits](https://www.inpute.com/solutions/automation-discovery#benefits) [Partners](https://www.inpute.com/solutions/automation-discovery#partners) [Case study](https://www.inpute.com/solutions/automation-discovery#caseStudies)

![Customer communications management](https://www.inpute.com/hubfs/0.%20New%20Website%20-%20Inpute%20Theme%202022/Hero%20Images/4-Customer-communications-management.jpg "Customer communications management")

## Automation Insights programme

We understand that separating marketing hype from reality is a challenge. Without a clear understanding of potential use cases and how to deploy the technology effectively, many function-led or IT-led automation projects either fail or don't provide the benefits as set out in the business case. 

We have designed a gateway programme specifically for IT and transformation leaders run over 5 days. At the end of the programme, you will receive clear guidance on best use cases, potential returns and a concrete action plan to take forward.  [Click here ](https://www.inpute.com/hubfs/Automation%20Insights%20Brochure%202025.pdf)to learn more about our Automation Insights programme.

[Let's talk about Automation Insights ](https://www.inpute.com/?hsLang=en)

## Intelligent data capture solutions we've delivered:

A modern case management solution allows a company to seamlessly collect and organise customer service interactions that happen on any channel. Our case management systems make it easy for your people to track each case to resolution with a complete view of all the information they need to complete their work.

[Digital mailroom](https://www.inpute.com/solutions/automation-discovery#team-row)

![list-popup-hero](https://www.inpute.com/hs-fs/hubfs/Inpute%20Theme/Website%20Assets/list-popup-hero.jpg?width=388&height=851&name=list-popup-hero.jpg)

[Prev ](https://www.inpute.com/solutions/automation-discovery#) [Next ](https://www.inpute.com/solutions/automation-discovery#)

## Digital mailroom

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##### Key benefits

- Speed up processes
- Create better business efficiency
- Reduce processing costs

[Talk to our experts](https://www.inpute.com/contact-us?hsLang=en)

## End inefficiency in your organisation

We’ve all experienced the frustration of inefficient processes. It can be the difference between a happy, repeat customer and a disgruntled one. While most organisations may know that their key processes aren’t quite optimal, they often won’t know how or where to find the best opportunities for improvement. As an expert in enterprise automation, we can help to set you up for success with independent, unbiased advice. 

We also offer Process Mining services for long running, complex processes. Process Mining is a new approach to process improvement and often the precursor for effective automation. It uses advanced data analytics to help discover, visualise and analyse business processes. Used effectively, it can help decision makers to gain a clear understanding of workflows, identify bottlenecks and reveal opportunities for process improvement. 

[Talk to our automation experts](https://www.inpute.com/solutions/automation-discovery#)

#### Key benefits of Automation Discovery:

- **Identify quick wins **with high Return on Investment
- **Receive a clear action plan** and avoid the pitfalls
- **Identify bottlenecks** leading to cost savings 
- **Understand complex processes** involving multiple steps 

 

## See how process mining works in a free demo

Find out how our Process Mining solutions can help eliminate inefficiencies in your organisation through data-driven insights. Connect with our experts to see how Process Mining works.

## Technology partners we work with

Through our partners, we have access to the most cutting edge Process Mining technologies available in the market. Both ABBYY and UiPath are listed in Gartner’s latest Magic Quadrant for Process Mining.  

![ABBYY Logo - Black](https://www.inpute.com/hs-fs/hubfs/1.%20New%20Website%20-%20Inpute%20Theme%202022/Logos%20-%20Partners/ABBYY%20Logo%20-%20Black.png?width=2000&name=ABBYY%20Logo%20-%20Black.png)

![UiPath-1](https://www.inpute.com/hubfs/1.%20New%20Website%20-%20Inpute%20Theme%202022/Logos%20-%20Partners/UiPath-1.svg)

[![More about our technology partners](https://no-cache.hubspot.com/cta/default/8695947/8c551d39-4e3f-47df-a1b3-d0f39363c107.png)](https://cta-redirect.hubspot.com/cta/redirect/8695947/8c551d39-4e3f-47df-a1b3-d0f39363c107)

## Kick start your automation journey through discovery

At Inpute, we've delivered results for some of the best known organisations in Ireland and Europe. Our goal is to help these organisations do more with less.

[![See all client success stories](https://no-cache.hubspot.com/cta/default/8695947/f41d50e7-9da1-4689-94bb-56bd330d8f03.png)](https://cta-redirect.hubspot.com/cta/redirect/8695947/f41d50e7-9da1-4689-94bb-56bd330d8f03)

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## Improved customer experience with a stable, scalable medical report delivery system

#### for Alliance Medical Group

“Immediately, Inpute stood out as a capable solution provider, experts in their field, with a solution that delivered what we were looking for.”

##### Pat Kane | IT Manager, Alliance Medical Group

[![Read our client success story](https://no-cache.hubspot.com/cta/default/8695947/06d6ff79-4b7b-429d-b4df-92bf307f3a49.png)](https://cta-redirect.hubspot.com/cta/redirect/8695947/06d6ff79-4b7b-429d-b4df-92bf307f3a49)

![Alliance-Medical](https://www.inpute.com/hubfs/1.%20New%20Website%20-%20Inpute%20Theme%202022/Case%20Study%20Assets/19_ii_01_Alliance-Medical.jpg "Alliance-Medical")

## Automation Discovery insights & resources

[![All resources](https://no-cache.hubspot.com/cta/default/8695947/43b899cd-6e76-4e9a-abed-5d3b7ec946d5.png)](https://cta-redirect.hubspot.com/cta/redirect/8695947/43b899cd-6e76-4e9a-abed-5d3b7ec946d5)

[![](https://www.inpute.com/hs-fs/hubfs/Untitled%20design%20%2837%29.jpg?width=551&height=377&name=Untitled%20design%20%2837%29.jpg) ](https://www.inpute.com/resources/process-automation-in-the-european-insurance-sector?hsLang=en)

#### [Webinar: Process Automation in the European Insurance Sector](https://www.inpute.com/resources/process-automation-in-the-european-insurance-sector?hsLang=en)

[Read more ![btn-arr-green](https://www.inpute.com/hubfs/Inpute%20Theme/Website%20Assets/btn-arr-green.svg) ](https://www.inpute.com/resources/process-automation-in-the-european-insurance-sector?hsLang=en)

### Accelerate your automation journey today

[Schedule a call ](https://www.inpute.com/?hsLang=en)

## Let's talk

 Get in touch with us by filling the form below and one of our team members will be in touch shortly.

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- Services
- [Document AI](https://www.inpute.com/solutions/document-ai)
- [Real-time Intelligence](https://www.inpute.com/solutions/data-analytics)
- [Process Automation](https://www.inpute.com/solutions/process-automation)
- [Smart Finance](https://www.inpute.com/solutions/information-management)
- [Data Infrastructure](https://www.inpute.com/solutions/data-infrastructure)
- [Information management](https://www.inpute.com/solutions/information-management)

- Solutions for
- [Finance Services](https://www.inpute.com/solutions/finance-automation)
- [Manufacturing Sector](https://www.inpute.com/customer-experience)
- [Public sector](https://www.inpute.com/solutions/public-sector-automation)

- [Technology partners](https://www.inpute.com/technology-partners)
- [ABBYY](https://www.inpute.com/technology-partners/abbyy)
- [Aveva](https://www.inpute.com/resources)
- [Canary](https://www.inpute.com/technology-partners/canary)
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- [Hyland](https://www.inpute.com/technology-partners/hyland-software)
- [M-Files](https://www.inpute.com/technology-partners/m-files)
- [Microsoft](https://www.inpute.com/technology-partners/microsoft)
- [Opentext](https://www.inpute.com/technology-partners/opentext)
- [UiPath](https://www.inpute.com/technology-partners/uipath-rpa)

- About Inpute
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- [Careers](https://www.inpute.com/careers)
- [Graduate programme](https://www.inpute.com/careers#graduate_programme)

- Resources
- [Client Success](https://www.inpute.com/client-success-stories)
- [Insights](https://www.inpute.com/resources)
- [News & events](https://www.inpute.com/news-and-events)

Support

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