High volumes of manual data entry
Staff key in data from paper and digital forms by hand, slowing services and introducing errors.
Industries
Inpute helps government departments, agencies, councils and semi-state bodies in Ireland automate the forms, applications, correspondence and records behind public services. Trusted by the Department of Social Protection, Revenue, the CSO, ESB and An Post.


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The challenge
Public sector organisations are expected to deliver faster, more digital services, often with tight budgets and legacy systems that can’t simply be replaced.
Staff key in data from paper and digital forms by hand, slowing services and introducing errors.
Core systems are often too embedded or too costly to replace, so new tools have to work around them.
Documents sit in different systems and offices, making them slow to find and hard to manage consistently.
FOI requests, GDPR, the National Archives Act and Comptroller and Auditor General audits all depend on finding the right document quickly and proving who accessed it.
How we help
Inpute helps government departments, agencies, councils and semi-state bodies in Ireland automate the forms, applications, correspondence and records behind public services.
Our solutions integrate with existing and legacy systems, so you can improve services and meet your compliance obligations without replacing your core infrastructure.
Inpute helps government departments process high volumes of forms and applications automatically. Data is captured and validated on arrival, then routed to the right team, so staff no longer key in information by hand.
The Department of Social Protection uses Inpute to capture and validate over 500,000 forms a week.
Key benefits
Inpute helps semi-state bodies automate large accounts payable departments, asset documentation and field service workflows. Invoices and operational documents are captured, matched and approved automatically, and stored in one governed system.
Solutions are Microsoft-aligned and integrate with the finance and operational systems you already run, as with ESB and An Post.
Key benefits
Inpute helps councils digitise applications, correspondence and records however they arrive. Data is extracted and routed into case management systems automatically, so cases move faster and nothing is lost between departments.
Cork County Council is one of the local authorities Inpute works with.
Key benefits
Inpute helps public agencies meet FOI, GDPR, National Archives Act and audit obligations by putting records into a governed system. Documents are classified automatically, retention rules are applied consistently, and every access or change is logged.
Agencies including Revenue and the CSO use Inpute to process large volumes of returns and data accurately.
Key benefits
“Inpute’s solution has transformed our data processing operation for the better. The system is now more flexible and robust. We were impressed with the quality of the product and the support provided by the Inpute team. The project was delivered on time and within budget.
Client success
“This has been a huge benefit to staff in the Intreo offices because they don’t have to manually key in those kinds of volumes anymore. I’ve no doubt that it’s improved morale because people have been moved off to do more rewarding work, and it’s also a better, faster system for the customers themselves.

Inpute is a strategic partner of ABBYY, Microsoft, M-Files and Hyland, and remains vendor-neutral, so we choose best-fit technology that integrates with your existing systems, meets public sector compliance requirements and fits your budget.
See all technology partnersInpute works with government departments, agencies, councils and semi-state bodies in Ireland. Clients include the Department of Social Protection, Revenue, the CSO and Cork County Council.
Yes. Inpute’s solutions are built to integrate with existing and legacy systems, so you can automate processes without replacing your core infrastructure.
Inpute puts records into a governed system where documents are classified automatically, retention rules are applied consistently and every access or change is logged, so documents can be found quickly for FOI requests, investigations and C&AG audits.
Documents are stored securely, access is controlled by role, retention rules are applied automatically and every action is logged. Inpute is ISO 27001 certified.
Yes. The Department of Social Protection uses Inpute to capture and validate over 500,000 forms a week.
Inpute identifies best-fit technologies that integrate with your existing systems, and usually starts with one high-volume process, so you see results before scaling up.
Inpute has more than 25 years of experience with Irish government and semi-state organisations. We are vendor-neutral, our teams are based in Ireland with low staff turnover, and we deliver the full programme, from discovery through implementation and support.
Get in touch for a free, no-obligation conversation about your forms, applications and records processes.