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What we learned: Why Successful Logistics Automation Requires More Than AI Alone

Written by Inpute | Aug 12, 2026, 2:14:23 PM

Recently, Inpute joined ABBYY and Bulgari for a live webinar that tackled one of the most common misconceptions in enterprise logistics: that AI alone is enough to transform document-heavy operations. 

Presented by Slavena Hristova from ABBYY, Morgan McElligot from Inpute Technologies and Eric Cottert from Bulgari, the webinar brought together automation expertise and real-world implementation experience to give logistics leaders across the UK and Ireland an honest picture of what successful automation actually looks like.

The Key Takeaways

Getting automation to deliver results in transport and logistics takes more than deploying the right technology. It requires the right combination of intelligent automation, proven implementation know-how, and measurable outcomes under real operating conditions. Some of the ground covered included:

  • Where document-heavy processes break down, and where automation makes the biggest difference
  • How to improve visibility and compliance across operations
  • The most common automation pitfalls, and how to avoid them
  • How to build a case for ROI that holds up beyond the pilot phase
  • What it takes to accelerate operations while maintaining control

Hear it from someone who's done it

What set this session apart was Eric Cottert's perspective from inside Bulgari's logistics operations, a grounded account of how automation has played out in practice, not just in theory.

Watch the recording

If you missed the live session, you can watch the full recording here:

https://youtu.be/eWCmn7-utEk?si=zTjYWAj5YtcIKV0o

Interested in exploring what intelligent automation could do for your logistics operations? Get in touch with the Inpute team.

📧 solutions@inpute.com

📞Ireland: +353 1 517 5111

📞UK: +44 203 026 9024

📞Poland: +48 717 166 900